There is a moment in every rollout where the tool meets the reality of the floor. Either the software already understands how your jobs move, or your team spends the next year bending their process to fit a screen that was designed for someone else's.
Built around your sequence
Orbit follows the path a job actually takes in your business: intake, approval, scheduling, the field, closeout, billing. The maker-checker rule, the validated intake, the on-site signature — these are not add-ons. They are the workflow, encoded.
One system, every surface
The office runs the web platform. Crews run the Orbit Crew app on iPhone and Android. Live GPS ties them together on one map. It is a single system with one record, not a stack of tools you integrate and reconcile.
- Sales and dispatch in the browser.
- The crew app on both mobile platforms, kept current with each store's updates.
- Live operations, closeout and billing in the same record.
The right question is not "what features does it have?" It is "does it run my operation the way my operation actually runs?"
Owned, supported, and yours
Because it is built for you, the data is yours and the roadmap follows your needs — not a vendor's release calendar. One managed service keeps every surface live: hosting, reliability, ongoing changes, and continuous maintenance of both mobile apps.