Picture the usual closeout: the crew finishes, the paperwork rides back in the truck, someone types it up days later, a number is questioned, a call is made, the customer disputes the hours, and the invoice waits. Thirty days becomes ninety. The work was done in a day; the cash took a quarter.
The dispute starts on paper
Almost every billing delay traces back to the same root: the customer never signed off on site. Without a signature captured at the moment the work was verified, every hour is negotiable later.
Capture agreement where it happens
Orbit closes the loop on the job, not back at the office:
- Hours are verified against GPS and time on site.
- Before-and-after photos attach to the job record.
- The customer signs on the crew lead's phone, then and there.
Signed, verified hours flow straight to accounting. There is nothing left to dispute, so the invoice goes out the same day instead of chasing a signature for weeks.
Faster billing is not a collections tactic. It is what happens automatically when the record is complete before the crew leaves the driveway.
What it does to your receivables
Aged receivables are mostly jobs waiting on a clean number. Remove the wait at the source and the whole aging curve pulls forward — cash you already earned, in the bank weeks sooner.